Hard Disk Drive Data Recovery Process

If the hard drives are no longer accessible (commonly referred to as disk crash or drive crash situation), we will first perform some non-intrusive tests to determine the extent of damages on your hard drive. The process is to provide a firm price quote before full work is carried out to recover the data.

The initial work will determine if the data media is still accessible by our specialized lab equipment. If the result is positive, a disk raw image will be captured using non-destructive read process followed by extensive logical analysis to determine how much data is recoverable. Very often, this involves restructuring of data by studying the low level bits or bytes of data sector and applies fixes to cryptic file system structures so to finally access the logical data. We never perform any write operation on the original disk and work directly on the cloned disk image only.

If the disk drive had bad physical damage, the faulty components will be isolated before some cost estimates could be established. In order to recover crashed hard drives. The replacement of failed or damaged components in a Class 100 clean room or clean lab environment is often required, together with the used of specialized and proprietary hardware and software tools. The faulty components could be the Read/Write head components, motors or electronics.

In some situations, the remedial actions may require both physical and logical fix. Low level data hexadecimal codes on disk may need to be extracted, examined and repaired before user data could be accessed. This will involve sophisticated techniques and proprietary equipment and software utilities.

Once the failed components are singled out and extend of effort understood (see more details on factors affecting cost of hard disk data recovery), we will put forth a course of action required to recover the data from the hard drive with some cost estimates for user's approval.

Upon approval to go ahead with the job, we will get the drive to a "ready state" and then perform the necessary recovery. All data is filtered and checked for quality pass before a file listing is printed for user's review.