Data Recovery
Frequently Asked Questions and Support

Have questions and queries? Feel free to browse through our FAQ or Contact Us Here if you'd like to have more information.

Search FAQ:
  1. Contact Info - Where are you located and how can I contact you?
  2. Data loss - What causes data loss?
  3. Data Recovery - How and what are the techniques you use to recover data?
  4. Data Recovery - How long does it take to recover data?
  5. Data Recovery - What are the chances of getting back my data?
  6. Data Recovery - What is data recovery?
  7. Data Recovery - What is the cost of recovery in general ?
  8. Data Recovery - Will the cost be reduced if I want a small amount of data?
  9. Data Recovery Dos and Don'ts - After inadvertantly deleteing some important data, can I continue to use the computer system before I get it recovered?
  10. Data Recovery Dos and Don'ts - Can I run scandisk or chkdsk to fix the problem if the system freezes ?
  11. Data Recovery Help - Are there any DIY tricks that may help?
  12. Data Recovery Help - How do I arrange for your local dispatch service to pick-up my data media?
  13. Data Recovery Help - How do I choose a service provider ?
  14. Data Recovery Help - How do I go about submitting my data media for evaluation/recovery?
  15. Data Recovery Help - How should I package my data media before sending it to you?
  16. Data Recovery Help - My data disk had failed. What should I know before sending the disk to recovery lab ?
  17. Data Recovery Help - What kind of information do I need to prepare for data recovery process ?
  18. Data Recovery Process by ADRC
  19. Data Recovery Rate - Some data recovery company could achieve more than 90% success rate. What is your success rate ?
  20. DIY data recovery - Can I run some kind of data recovery utilities on my drive before I send it to you?
  21. Hard Disk Defragmentation - Does it improve the recovery yield?
  22. Hard Disk Failure - How do I know the disk has failed ?
  23. Hard Disk Failure - I forgot the hard disk lock passwords in my notebook and I need to access my data. Is there any way to recover the data? This is not BIOS password.
  24. Hard Disk Failure - My disk is reported to be infested with bad sectors. I still have important data inside. Can I still recover them?
  25. Hard Disk Failure - My Fujitsu MPG disk suddenly loses its size and model label or there seems to be strange characters replacing the original disk model displayed by the BIOS.
  26. Hard Disk Failure - My Maxtor drive is now detected as Maxtor Athena (or Romulus or N40P or Athena etc) and cannot be accessed any more. What is happening ?
  27. Hard disk read-write head crash - I constantly hear this but actually what is it ?
  28. Software Recovery - Can I use a recovery software to recover my data if my hard disk is not recognized by the BIOS?
  29. Windows EFS - My files were encrypted using Windows EFS. After a system crash and recovering my files, I could not open any of the encrypted files. Is recovery still possible ?

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